Questions about Jewellery

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Where is your jewellery manufactured?

All of our jewellery is assembled in the UK to the highest standards. Many of the designs we sell were created by us in our jewellery quarter workshop.


What is the best way to find my ring size?

You can order many of our rings in a different size or have them resized to fit your specific size. For help determining what size you require, download our Ring Sizer.


What is the possibility of adjusting the length of my necklace?

Pearl Gallery necklaces can be ordered in a different length than that shown on the website. If you find that the necklace is too short or too long when you receive it, it can be adjusted. In most cases, we can string and return a pearl necklace to you within one to two weeks.


Are your pendant chains available in different lengths?

Pendant chains come in a variety of lengths and styles. You can order some of these directly from the website.


Is it possible to customise a piece of jewellery?

If you are interested in a specific design or birthstone, you can choose various stones or metals for our jewellery designs.


Is your jewellery made with Fairtrade Gold?

Yes, we have a wide range of Fairtrade Gold jewellery designs available.


Nexus Agencies Limited (company number: 03512625) © 2023 All rights reserved