Returns Information

Should you wish, for any reason to cancel an order and return the item to us, you have up to 60 days to do so from the date of arrival with you. Items must be returned unworn, in the original packaging with paperwork all in perfect unused condition. Please contact us by phone or email to request a returns processing number to facilitate this. Items must then be returned within 7 days of requesting the returns number. To allow for advanced purchasing of Christmas gifts, items bought between October the 1st to October 31st will benefit from an additional 30 days’ return window, allowing items to be returned up to the end of January. Please note, that due to health and safety reasons, we cannot accept the return of any worn earrings.

Pearl Gallery, 50 Vyse Street, Birmingham, United Kingdom
Nexus Agencies Limited (company number: 03512625) © 2020 All rights reserved